Shipping

It’s vital that your order reaches you quickly and safely. When you order, our reliable logistics partners ensure that your order is transported to you with utmost care. And to ensure that your bike arrives in top condition, we have developed our own custom Bike Guard box to keep everything well protected. On this page, you will find extensive information on shipping and delivery.

Most orders will be fulfilled and transferred to our logistics partners within 1-3 business days as fulfillment times may vary if an order is held for address confirmation or payment authorization.” Any missing items will be delivered to you subsequently and free of charge. All our packages are fully insured during transport. Please keep your Bike Guard for at least 30 days in case you need to return the bike. You can use it again in the future for safe transport of your bike when you travel.

Logistics partners

Canyon Fedex

We ship via FedEx according to our current shipment and delivery options. Any missing items will be delivered to you subsequently and free of charge. All our packages are fully insured during transport.
Canyon Velofix

Canyon offers a convenient Mobile Bike Shop experience through Velofix to have your Canyon bike delivered to your home or office. The goal is to offer a convenient premium service that gives you more time to do what you love … RIDE! Read more
Delivery times

After we have transferred your parcel to our shipping partners, you can expect the following delivery times:


Delivery times

average delivery time*
Ground 3-5 business days
2nd Day Air 2 business days
Overnight 1 business day


Please note that FedEx does not deliver on weekends or holidays. All packages require a signature to be released. We are unable to deliver to P.O. Boxes.


Shipping cost calculator

Choose your country to see the applicable costs for shipping and packing.

2 Day Shipping
shipping of bicycle accessories: US$11.00
shipping of bicycles: US$150.00
shipping of bike frames or bike cases: US$90.00
FedEx Ground
shipping of bicycle accessories: US$6.00
shipping of bicycles: US$89.00
shipping of bike frames or bike cases: US$75.00
Overnight Shipping
shipping of bicycle accessories: US$15.00
shipping of bicycles: US$175.00
shipping of bike frames or bike cases: US$105.00
Canyon Delivery Service by velofix
shipping of bicycle accessories: -
shipping of bicycles: US$184
shipping of bike frames or bike cases: -
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