Crash Replacement
What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in C$ Year 1 - Year 3 Dude CF 790 CHF Exceed SL 750 CHF Exceed SLX 1060 CHF Exceed CFR 1320 CHF Grand Canyon AL 140 CHF Grand Canyon SL 250 CHF Grand Canyon AL SLX 260 CHF Grand Canyon AL SLX WMN 330 CHF Grand Canyon:ON 620 CHF Lux World Cup CF 2050 C$ Lux World Cup CFR 2110 CHF Lux CF 2050 C$ Lux CF SLX 1500 CHF Lux Trail CF 2050 C$ Lux Trail CFR 1930 CHF Neuron AL (all models) 570 CHF Neuron CF SL 1640 C$ Neuron CF SLX 1640 C$ Neuron:ON 1640 C$ Neuron:ON CF 2200 CHF Sender AL 1640 C$ Sender CF 2320 C$ Sender CFR 1580 CHF Spectral AL/ 125 AL 970 CHF Spectral CF/ 125 CF/ CF KIS 2460 C$ Spectral CFR 3010 C$ Spectral:ON CF 2460 C$ Spectral:ON CFR 2370 CHF Spectral Young Hero 880 CHF Stoic 410 C$ Stitched CFR 1640 C$ Fork for Stitched CFR 410 C$ Stitched 360 410 C$ Stitched 720 1370 C$ Strive AL 1230 C$ Strive CF 1140 CHF Strive CFR 2320 C$ Strive:ON 1850 CHF Torque AL 1230 C$ Torque CF 1780 C$ Torque:ON 1640 C$ Torque:ON CF 3010 C$
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Road and gravel bikes*
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Replacement Price in C$ Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 410 C$ Fork for Aeroad CF SLX Disc/ CFR Disc 310 CHF Fork for Endurace AL/ AL Disc 220 C$ Fork for Endurace CF/ CF SL/ CF SL Disc 180 CHF Fork for Endurace CF SLX/ CF SLX Disc 210 CHF Fork for Endurace CFR 410 C$ Fork for Endurace:ON 410 C$ Fork for Ultimate CF SL/ CF SL Disc 410 C$ Fork for Ultimate CF SLX/ CF SLX Disc 410 C$ Fork for Ultimate CFR 350 CHF Fork for Grail AL/ CF SL/ CF SLX 270 C$ Fork for Grail (Gen 2) CF SL/ CF SLX 220 CHF Fork for Grail CFR (Gen 2) 410 C$ Fork for Grail:ON 340 C$ Fork for Grizl AL/ CF SL/ CF SLX 270 C$ Fork for Inflite AL SLX/ CF SL/ CF SLX 330 C$ Fork for Inflite CFR 480 C$ Fork for Speedmax CF Disc 410 C$ Fork for Speedmax CF SLX/ CFR Disc 550 C$ Aeroad CFR 1410 CHF Aeroad CF SLX/ CF SLX Disc 1780 C$ Aeroad CF SL/ CF SL Disc 1230 C$ Endurace CFR 2050 C$ Endurace CF SLX Disc 1640 C$ Endurace CF SL Disc 1230 C$ Endurace CF 660 CHF Endurace AL/ AL Disc 340 C$ Endurace:ON 440 CHF Grail CF SLX 1640 C$ Grail CF SL 1230 C$ Grail AL 190 CHF Grail CFR (Gen 2) 1230 CHF Grail CF SLX (Gen 2) 1500 C$ Grail CF SL (Gen 2) 1500 C$ Grail:ON 1910 C$ Cockpit for Grail CF SL/ SLX 410 C$ Grizl CF SLX 1640 C$ Grizl CF SL 1230 C$ Grizl AL 410 C$ Grizl:ON 1910 C$ Inflite CFR 2460 C$ Inflite CF SLX 1640 C$ Inflite CF SL 1230 C$ Inflite AL 410 C$ Speedmax CF Disc 1640 C$ Speedmax CF SLX 2460 C$ Speedmax CFR Disc 3010 C$ Speedmax CFR TT Disc 1760 CHF Speedmax Track On Request Ultimate CF SL/ CF SL Disc 1370 C$ Ultimate CF SLX/ CF SLX Disc 1780 C$ Ultimate CF EVO 2460 C$ Ultimate CFR 3010 C$
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Fitness bikes*
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Replacement Price in C$ Year 1 - Year 3 Fork for Roadlite AL 120 CHF Fork for Roadlite SL/ CF 220 C$ Fork for Roadlite:ON 130 CHF Fork for Pathlite:ON SL 340 C$ Roadlite AL 270 C$ Roadlite SL 380 C$ Roadlite CF 890 C$ Roadlite:ON 680 C$ Pathlite 150 CHF Pathlite SL 340 C$ Pathlite:ON 530 CHF Pathlite:ON SL 820 C$ Pathlite:ON SUV 1030 C$
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Urban bikes*
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Replacement Price in C$ Year 1 - Year 3 Fork for Commuter Sport 5.0 80 CHF Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 190 C$ Fork for Commuter (Sport) 7.0/8.0 270 C$ Fork for Commuter:ON 270 C$ Commuter 3.0/4.0 220 C$ Commuter (Sport) 5.0/6.0 380 C$ Commuter (Sport) 7.0/8.0 460 CHF Commuter:ON 680 C$ Fork for Precede:ON 340 C$ Precede:ON CF 1780 C$ Precede:ON AL/ AL ST 890 C$
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.
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