Canyon Support Center

Contact Us

We're here to help! From questions about bikes to filing a warranty claim, our experts have you covered.

For customers who purchased from a 3rd party retailer, please register your product by selecting “All other questions” from the drop-down and completing the form to initiate the process.


(833) 226-9661
Monday: 7:00am - 3:00pm PST
Tuesday: 7:00am - 3:00pm PST
Wednesday: 7:00am - 1:00pm PST
Thursday: 7:00am - 3:00pm PST
Friday: 7:00am - 1:00pm PST
Contact form
See below


Canyon Bicycles US
5600 Avenida Encinas, Suite 180
Carlsbad, CA 92008

Do you have questions about inspection and repair?

You will find all important information here.


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You can help us to better understand your issue by attaching up to 6 images/files. Please note that files should not exceed 10 MB and must be one of the following types: gif, png, jpg, jpeg, tiff.

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