With velofix DIRECT, you can schedule delivery directly to your home or office. A professional technician can deliver, build, and dial in your e-bike.
30 Day Return Policy
If you’re not 100% satisfied with your Gear purchase, return it within 30 days in an unused condition for a full refund. The 30 day period starts once you receive your goods and is complied with by return of the goods to us within 30 days.
We take responsibility for defective products. If you notice any inherent issues with your Gear within a two-year time frame of receipt, please fill out a Guarantee Request under Customer Service below.
Canyon V15 Stem The square cross-sectional profile on the V15 road bike stem guarantees a solid transition between the handlebars and the fork shaft. Together with the handlebar clamp design, we have been able to increase torsional stiffness by up to 40%. Vertical flex is still enabled to ensure more rider comfort, however, under increased loads from sprinting or climbing out of the saddle, the whole front end remains perfectly stiff to transfer all power. The stem top cap is not included.