With velofix DIRECT, you can schedule delivery directly to your home or office. A professional technician can deliver, build, and dial in your e-bike.
30 Day Return Policy
If you’re not 100% satisfied with your Gear purchase, return it within 30 days in an unused condition for a full refund. The 30 day period starts once you receive your goods and is complied with by return of the goods to us within 30 days.
We take responsibility for defective products. If you notice any inherent issues with your Gear within a two-year time frame of receipt, please fill out a Guarantee Request under Customer Service below.