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TOP TEN
"Is shipping possible outside of Europe?""What guarantees do you offer? "
"What is the shipping cost of a bike?"
"What happens after I place the order?"
"When is it advisable to change the stem length and how is this determined?"
"Do I still have a warranty if I repaint my Canyon frameset? "
"How do I check on the current delivery times and availability of individual models?"
"Is my bike insured if I have to ship it back to Canyon? "
"What payment methods can I use?"
"Who do I call in the case of complaints or repairs? "
Question
Is shipping possible outside of Europe?
Reply
Due to the dimensions of our bicycle cardboard (125 x 84 x 30 cm) this is considered bulky goods. In principle, shipping is possible but forwarding expenses is however much higer and starts at approximately 250.00 Euro. Please contact us if you wish more exact information.
