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The Service Forms give you the opportunity to send us specific information on your Canyon before servicing work is carried out. This allows us to determine any necessary work that needs to be done in advance, thereby reducing waiting times for you, the customer.
The Service center will contact you to discuss any necessary work that needs to be carried out on your bike. Please note that when you send us the Service Form this does not constitute a contract and any repair work cannot be carried out until this has been agreed with Canyon.