General Terms and Conditions of Canyon Bicycles GmbH

1. Conclusion of contract
Your contractual partner for all orders is Canyon Bicycles GmbH with Roman Arnold as managing director, Karl-Tesche-Straße 12, 56073 Koblenz.
The purchase contract takes effect upon fulfilment by Canyon, i.e. it only becomes legally effective when goods are delivered in accordance with the delivery note. In the case of catalogue, telephone and Internet orders we will inform you of the receipt of your order and on contractual details in writing (by hardcopy).

2. Right of revocation
All our customers are granted the right to revoke the contract within 30 days.
Terms of revocation
You have a 2-week right of revocation of the contract starting from the contract’s effective date. You may revoke your contractual declaration without giving reasons by returning the goods or by written declaration (e.g. by letter, fax or e-mail). The period of revocation begins at the earliest at the contract’s effective date and the purchaser’s receipt of these terms of revocation.
Revocation shall be considered timely if the declaration of revocation or the goods are dispatched within the period of revocation. The declaration of revocation must be addressed to:

Letter: Canyon Bicycles GmbH, Karl-Tesche-Straße 12, 56073 Koblenz
Email: info@canyon.com
Fax: +49 (0)261/4040050
Telephone: +49 (0)261/40400-0

Consequences of revocation
In the event of an effective revocation either party shall be obliged to return any performance received and compensate the other for any benefits derived (e.g. amenity of use). If you are unable, in whole or in part, to return the goods received, or only able to return them in deteriorated condition, you shall be obliged to provide compensation for the loss in value. This shall not apply if the deteriorated condition of the goods is attributable to testing as it might have been performed at a retail shop. You can avoid the obligation to provide compensation for the loss in value by not taking the goods into use as if they were your own and by refraining from any action which would impair their value.
For delivered goods with an order value not exceeding € 40.00, or if you have not yet paid the consideration or a contractually determined part payment at the time of revocation, the costs of the return consignment shall be borne by you, unless the delivered goods were not the goods that were ordered. Goods not suitable for parcel shipment shall be collected from your address.

Financed purchase
If you have financed this contract with a loan or if you revoke the financed contract, you shall also be released from the loan contract, provided the two contracts form a single economic transaction. This shall be assumed, in particular, in cases where we also act as your lender or where your lender uses our cooperation to negotiate the financing contract. If we have already received the loan amount at the time when the revocation takes effect or when the goods are considered to have been returned, you may turn not only to us but also to your lender to have the transaction reversed.

3. Reservation of ownership
The goods shall remain the property of Canyon Bicycles GmbH until the purchase price has been paid in full.

4. Shipment/Payment
If you collect the goods at our retail shop, payment shall be made by the purchaser at the time and place of receiving the goods. In the event of advance payment the purchaser shall receive an invoice from us which he must pay by bank transfer stating the customer number and invoice number. The goods shall be shipped to the purchaser upon receipt of payment. In the event of cash on delivery payment the purchaser shall pay when the goods are delivered by our logistics partner.

5. Prices/Shipping charges
Prices quoted in the catalogue include the statutory value added tax and remain valid until 31 December 2007. Goods delivered to countries outside the EU shall be charged without value added tax.

6. Reservation of unavailability
Our delivery obligation shall not apply in cases where we ourselves do not receive proper or punctual delivery and we are not responsible for the unavailability. We shall inform you immediately if the goods are unavailable.

7. Warranty for your Canyon bike
In addition to our legal warranty time frame, we offer you an extended warranty of 6 years on the frame and fork of the Race & Triathlon bikes as well as the mountain bike frames (excluding bearings and suspension forks and rear shock). Our warranty is valid from the day of purchase and only for the original buyer of the bike. Damages to the paintwork are excluded. We reserve the right to repair damaged frames and forks or replace them with a new model. This is the only warranty entitlement. Extra costs, such as mounting, transport, etc. will not be covered. Excluded from the warranty are damages caused by incorrect use, e.g. wilful neglect (lack of care or maintenance), crashing and over loading as well as manipulation of the frame or fork by means of adding or changing additional components. In case of jumps and other abuses of any kind there is no claim under warranty.

8. Warranty
Please check the delivered goods immediately for obvious defects in material or manufacture or transport damage. You are legally obliged to inform us of any defects or faults of the goods so that we can take remedial action.

9. Data privacy
All personal data are treated confidentially as a matter of principle. Data which are required for transacting business shall be stored and passed on to partner companies where this is necessary for order processing.

10. Supplier identification
Canyon Bicycles GmbH, managing director: Roman Arnold, Karl-Tesche-Straße 12, 56073 Koblenz, registered with Amtsgericht Koblenz (Koblenz magistrates’ court), business register: Amtsgericht Koblenz HRB 2870, sales tax identification number: DE 148 719 832