Payment & Financing

Visa / Mastercard

You can pay by card online and also when buying at the Canyon Showroom in Koblenz. If you order by telephone, we’ll email you a payment link. We accept credit card and debit card payments via Visa and Mastercard. Your card details are transmitted via an SSL-encrypted form. If you purchase your bike or accessories online by card, the amount will be reserved when you order: your card will only be debited once your items are dispatched. In case your bike isn’t in stock or the agreed date of delivery is more than 20 days, you will receive a payment link about 14 days before shipping. If your bike isn’t in stock you will receive a payment link about 14 days before shipping.

Please ensure your card limit, as well as your daily and monthly transaction limit, are sufficient, otherwise, your order will not be successful.

You can select PayPal as a payment method at the end of the online ordering process. You will then be automatically redirected to the PayPal website to enter your details. The data transfer is SSL-encrypted. You can pay by PayPal for all the products we offer, and there is no upper limit to the amount you can spend. If you purchase your bike or accessories using PayPal, the amount will be reserved when you order: your account will only be debited once your items are dispatched.
If your bike isn’t in stock you will receive a payment link about 14 days before shipping.

Please ensure that both your PayPal account limit and the credit limit of your PayPal payment method are sufficient, otherwise your order will not be successful. Additional information

PayPal Financing is only offered for German customers. For in-stock orders, you can choose the payment method PayPal in the checkout and you will be forwarded to PayPal for the payment. In case your items are not in stock you will receive a payment link 14 days before shipment and will be redirected to PayPal. The payment option PayPal Financing will be offered directly in the Paypal account. PayPal Financing will be available for basket values between 99 Euro and 5.000 Euro. In case you choose PayPal Financing you enter into a hire-purchase agreement with PayPal. The agreement term will last 3, 6, 12 or 24 months and the effective annual percentage rate is 9,99 percent. The first monthly rate will be withdrawn from your account 30 days after you confirmed the hire-purchase agreement with PayPal. PayPal will inform you about the direct debit a few days before that via e-mail.

The annual percentage rate is 3.9% with repayment periods between 6 and 72 months. Our financing partner is Consors Finanz BNP Paribas. You can also finance all accessories that you order, not just your bike. Please note that the financing is currently only possible for customers in Germany and Austria.

To get financing, select the ‘Financing’ payment method at checkout. You will be forwarded directly to the online application page of our partner, Consors Finanz BNP Paribas. After you have entered your information, the application will be immediately checked directly online. If your application is accepted, you have to confirm your identity (1. over the Internet or 2. in a post office) and sign the contract (1. online via mTAN (SMS), or 2. print out the credit agreement, sign it by hand, and send it in by post). After your credit contract is processed, confirmed and released by us, your order will be send out in accordance with the planned delivery date.

Conditions and requirements:

You are at least 18 years old
Your order has a value between €100 and €15,000
You are in employment, and have held your current job for at least 3 months
Your employment contract does not end in the next 12 months / Or you are a pensioner with a permanent pension / Or you have been self-employed for at least 12 months
You have a regular income of at least €650 net
You don’t have a negative credit history

Collecting your bike from Canyon Showroom in Koblenz is possible only once you have booked an appointment in advance. No delivery charges are incurred with this method. When collecting your items, you can pay by credit card, EC card, or in cash. These payment methods can also be combined. Please make sure that the daily limit of your credit or debit card (not to be confused with your overdraft limit) covers the amount of your order. To find out your limit, contact your bank. When collecting from the showroom, payment via prepayment is not accepted.