SHIPMENTWe ship via FedEx according to our current shipment and delivery options. Any missing items will be delivered to you subsequently and free of charge. All our packages are fully insured during transport.
We ship your new bike exclusively in our Bike Guard. This special box was developed to ensure safe transport of your bike so that it reaches you in perfect condition.
Please note that FedEx does not deliver on weekends or holidays. All packages require a signature to be released. We are unable to deliver to P.O. Boxes.
Most orders will be fulfilled within one business day. Fulfillment times may vary if an order is held for address confirmation or payment authorization.
Please keep your Bike Guard for at least 30 days in case you need to return the bike. You can use it again in the future for safe transport of your bike when you travel.
Canyon offers a convenient Mobile Bike Shop experience through velofix to have your Canyon bike delivered to your home or office. The goal is to offer a convenient premium service that gives you more time to do what you love…RIDE!
What does shipment cost to:
- shipping of bicycle accessories: US$6.00
- shipping of bicycles: US$100.00
- shipping of bike frames or bike cases: US$40.00