1. Our commitment to privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way we collect and use your information. Your use of the Sites constitutes an agreement to these information practices. To make this policy easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. In this policy, “Personal Information” is defined as data and facts about you that we collect. Personal Information does not include your IP address.
2. Note to California residents
California Civil Code Section 1798.83 permits California residents who have provided personal information to us or our third-party advertisers and marketing partners, if any, to request certain information regarding our disclosure of personal information to third parties for direct-marketing purposes. Requests should be submitted via email to firstname.lastname@example.org and should include CALIFORNIA PRIVACY RIGHTS in the subject line. We will need your first and last name, mailing address, and email address in order to process your request. Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for direct marketing purposes during the immediately preceding calendar year, if any, along with the names and addresses of these third parties, if any. Please be aware that not all information sharing is covered by the requirements of Section 1798.83 and only information regarding covered sharing will be included in our response. This request may be made no more than once per calendar year.
3. The information we collect
This policy applies to all information collected by or submitted to us on a Site. In some areas of a Site, you can order products, make requests, submit product reviews, and register to receive materials or communications from us. The types of Personal Information collected on these Sites are: Name, Address, Email address, Phone number, Credit/Debit card information, and Transaction Information. We may also track the pages you visit, your preferences, and the products you purchase, browse, or save as a favorite.
On some sites, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of Personal Information collected are: Name, Address, Email address, and Phone number.
Mobile Devices: When you access and use the Sites from your mobile devices, we receive data from the mobile device. This may include your location data, IP address, device type, and operating system. You may manage how your mobile device and mobile browser share location information with us, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
Analytics: We may use one or more third party analytics programs, including but not limited to Google Analytics, to help analyze how users utilize the sites. Google Analytics does not collect any Personal Information. Google Analytics uses a single first-party cookie containing an anonymous identifier to distinguish users and to collect standard Internet log information and visitor behavior information. The information generated by the cookie about your use of the Sites (including IP address) is transmitted to Google. This information may be used to create statistical reports on user activity for us. For more information about Google Analytics, including opt-out options, visit the Google Analytics privacy page at https://www.google.com/analytics/learn/privacy.html.
Pixel Tags: Pixel tags (a.k.a. clear gifs) are tiny graphics with a unique identifier, similar in function to cookies (discussed below), which allow us to monitor the use of our sites and to deliver banner advertisements to you about our products and services as you browse the Internet. Pixel tags generally work in conjunction with cookies, registering when a particular computer visits a particular page. You cannot decline pixel tags; however, if you turn off cookies the pixel tag will simply detect an anonymous visit. In addition, we may use pixel tags in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you do not want to receive pixel tags you can opt-out of these emails or change the type of email you receive to text only.
Domain Name Tracking: When you use our Sites, we may record the name of the domain from which you accessed the Sites. Additionally, if you reach our sites by means of a link from another site, our computers may note the fact that you came to us from that linked site. We may also record the domain name and URL for the next website you go to after leaving any of the sites.
4. The way we use your Personal Information
Personal Information is generally kept for our use in assisting you in your current or future purchases or in analyzing sales trends. We do not sell, rent or provide your "Personal Information" to third parties, except as described below.
Our use of Personal Information:
Providing Products and Services: We use Personal Information that you provide when placing an order primarily to complete that order. Personal Information from the order form is used to send orders, information about our company, and promotional material from some of our partners to you. Personal Information is also used to get in touch with you when necessary. You may opt-out of receiving future mailings by following the directions in those mailings.
Surveys: We sometimes use online surveys which ask you to voluntarily submit your Personal Information which usually includes contact information (typically your email address) and demographic information (like your zip code, age, or income level). If you choose to submit this Personal Information, we use it to send you promotional material.
Contests: We periodically run contests on the sites in which we ask you to voluntarily submit selected Personal Information such as contact information (typically your email address) and demographic information (like your zip code, age, or income level). If you choose to submit this Personal Information, we use it to send you our promotional material and at times, send it to some of our partners. Your Personal Information is also used to contact you when necessary (i.e. if you win a contest).
Demographics: Demographic and profile data is also collected on the site. We use this information to tailor your experience on the site, showing you content that we think you might be interested in, and display the content according to your preferences.
User Content: On some of the sites, users are permitted to submit content ("User Content"). Our policies with regard to User Content are detailed here.
Our sharing of Personal Information with third parties:
Marketing: We may provide Personal Information to third parties or marketers for their marketing purposes. We never provide your entire credit card or debit card numbers to any of these third parties or marketers, but may provide the last four digits of those numbers to a third party or marketer to aid those third parties or marketers in differentiating individuals from one another.
User Disclosures: Some Personal Information is disclosed as a matter of course as a result of your use of the sites. Any Personal Information shared using our sites or on another website (such as Facebook, Google, LinkedIn, Instagram, or Twitter) may become public information. You should exercise caution when disclosing information to third parties or in public forums. Content shared between users of our Sites, including advice and opinions, represent the views and are the responsibility of those who post the content. We do not necessarily endorse, support, verify, or agree with the content posted. If you have any questions or comments about any content posted using our Sites, please contact us at the address below.
Users assume all responsibility for any loss of privacy or other harm resulting from their own voluntary disclosure of personal information in public forums.
Legal Disclaimer Concerning Subpoenas and Other Matters: We reserve the right to release account and Personal Information about you when we believe, in our sole discretion, that such release is appropriate to (1) comply with the law, legal process, or law enforcement requests; (2) protect and defend our rights, property, safety, or other interests including those of our parent company, subsidiaries, customers, shareholders, or others; (3) protect against fraud, misuse or unauthorized use of our Sites and to enforce or apply our Terms & Conditions of site Use ("Terms") and other agreements; and/or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).
5. Cookies and IP addresses
We also collect, use, and monetize IP Addresses. An IP Address is a convention of the Internet Protocol that identifies your "virtual" address on the internet. It is not personal to you and does not identify any of your Personal Information. All devices connected to a network have an IP Address permitting communication to and from the device. If you connect to the Internet from your computer, then you have an IP Address that looks something like this: 209.17.654.152. In the simplest possible terms, your IP Address contains no data that identifies you individually, but it may reveal information regarding your location and/or your internet service provider. An IP Address is a logical address allowing you to connect to others and others to locate your computer. We use an IP Address for a number of uses as summarized in this Policy, such as to help diagnose problems with our server and to administer our sites. We also use IP Addresses to help identify you and your shopping cart, and to gather broad demographic information.