In the event of an accident or severe crash, the high forces exerted on the frame can lead to structural failure during subsequent use. With our Crash Replacement Programme we offer you the opportunity to replace your damaged Canyon frame at a greatly reduced cost. This offer is valid up to three years after the date of purchase. You will receive a comparable frame without components such as seat post, front derailleur, shock or stem at the prices indicated in the table below.

If requested, we will fit your new frame with components in our service department. This service is subject to a charge. We will be pleased to make you an offer for this service and will get in touch with you if required. Your bike will be returned to you as soon as your order has been cleared and processed.

To use the Crash Replacement service please visit our Crash Replacement contact form. You will need to explain briefly and precisely how the damage was caused. We need this information so we have an idea of what we should be looking for during the examination of your bike frame and its components. Our service department will then discuss with you how we should proceed.

The CR service is limited to the original owner and to damages that compromise the functionality of the bike. We reserve the right to suspend this service if we detect that the damage has been caused wilfully or it is of a merely optical nature. We also wish to expressly point out that it is not possible to change to a different model and that the CR programme can only be used once within 3 years of the date of purchase.

Crash Replacement MTB*

Replacement Price in USD Year 1 Year 2 Year 3
Dude CF 799 1119 1279
Grand Canyon AL 289 399 459
Grand Canyon AL SLX 379 529 609
Grand Canyon CF 519 729 829
Grand Canyon CF SL 659 929 1059
Grand Canyon CF SLX 799 1119 1279
Exceed SLX 709 989 1129
Lux CF 949 1319 1509
Neuron AL 569 789 909
Neuron AL 29 619 859 979
Spectral AL 759 1059 1209
Spectral AL 29 759 1059 1209
Spectral CF 1279 1779 2039
Stitched 189 269 309
Strive AL <MY15 799 1119 1279
Strive AL MY15 949 1319 1509
Strive CF 1419 1979 2259
Torque DHX 799 1119 1279
Torque EX 759 1059 1209
Sender CF 1279 1779 2039

Crash Replacement Road*

Replacement Price in USD Year 1 Year 2 Year 3
Aeroad CF 799 1119 1279
Aeroad CF SLX 1279 1779 2039
Endurace AL 289 399 459
Endurace CF 569 789 909
Endurace CF SLX 1229 1719 1959
Inflite AL 379 529 609
Roadlite AL 259 369 419
Ultimate AL SLX 379 529 609
Ultimate CF SL 549 789 909
Ultimate CF SLX 1179 1649 1889
Speedmax AL 429 599 679
Speedmax CF 1889 2639 3019
V-Drome 429 599 679

Crash Replacement Fitness*

Replacement Price in USD Year 1 Year 2 Year 3
Roadlite AL Disc 289 399 459

Crash Replacement Urban*

Replacement Price in USD Year 1 Year 2 Year 3
Urban Design Derailleur Gear 289 399 459
Urban Design Hub Gear 379 529 609
Urban Performance Derailleur Gear 189 269 309

Crash replacement forks*

Replacement Price in USD Year 1 Year 2 Year 3
Aeroad CF 189 269 309
Aeroad CF SLX Aeroblade 239 329 379
Inflite AL 189 269 309
One One Eight SL 99 139 149
One One Four SL 149 199 229
One One Four SLX 189 269 309
Rude CF (Dude CF) 169 229 269
Speedmax AL 149 199 299
Speedmax CF 189 269 309
Urban F24 149 199 229
Urban F31 129 179 199
Urban F34 109 159 179

CRASH REPLACEMENT CANYON COMPONENTS*

% Saving Year 1 Year 2 Year 3
Seat post -50% -30% -20%
Stem -50% -30% -20%
Handlebar -50% -30% -20%

* In order to fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the defunct parts being replaced. Crash Replacement cannot be combined with other discount offers.