personal data

Please note: the CT service is only available in Germany.

Bike & contact information
Upload photos

We ask customers to only send photos on the return form if their bike has been damaged through shipping. Please include images with other enquiries if they will assist understanding.

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Would you like to scan the complete bike or only an affected part?

If you decide to send your complete bike, we will prepare it for the CT scan in our workshop. You do not need to take apart of clean any parts of your bike. (Where necessary, aseembly and safety checks cost €99 for undamaged bikes).

Payment method
Please select your preferred payment method.
Cost approval
You can save time if you authorise us to make repairs within a limited cost range without contacting you first.
Would you like to bring your bike back to us or send it by post?

We will discuss your inquiry with you before processing it. This choice is only applicable in cases where your bike requires maintenance in our workshop.

How would you like to collect your bike?

By entering my data and pressing the button "Send" I agree to my e-mail address and my name being used to answer my contact request.

I can revoke my consent to the collection of personal data collected during the registration process at any time.