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All
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We recommend your Canyon be serviced by a local, professional mechanic or our service partner, Velofix. Canyon Bicycles USA does not have official service centers. You should always have your suspension fork and shock serviced by the manufacturer themselves. Please observe the manufacturer's instructions. The warranty on forks and shocks only remains valid if they are serviced at the specified maintenance intervals.
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In this article you can find out which Canyon bikes are equipped with which kind of bottom bracket. Click on "View more" to read the whole article.
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This article explains how to change shift cables on mountain bikes when shifting inside and outside. Click on "View more" to read the whole article.
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You would like to download a manual or instructions for one of our bikes, instructions for certain components of other manufacturers or wallpaper? Click on "View more" to read the whole article.
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In this article you will find out what makes a Canyon carbon frame so special. Click on "View more" to read the whole article.
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